Day Pass
Spend a full day surrounded by cenotes, jungle, and fresh air just minutes from the city. With your Day Pass at El Retoño, you’ll have access to everything you need to disconnect, relax, and enjoy nature with family or friends.
Swim in crystal-clear cenotes, explore shaded jungle paths, and spend the day in a natural environment designed for comfort, adventure, and relaxation.
What’s Included in Your Pass
• Access to two crystal-clear cenotes
• Access to all common areas of the cenote club
• Children’s water play area designed for safe exploration in a natural environment
• Access to the Pool Sports Bar
• Parking included
• Bicycle exploration through jungle trails
• Internal transportation within the reserve
Not Allowed
To protect the natural environment and ensure a great experience for all visitors, the following items are not permitted inside the park:
• Speakers (to respect the wildlife living within the reserve)
• Pets
• Glass bottles
Not Included
• Food and beverages (available for purchase at the restaurant and bar)
• Services or experiences not expressly mentioned in the package
• External transportation (unless included in specific packages)
Children Policy
• 0–2 years old: Free entry
• 3–12 years old: Child ticket required
Children must always be accompanied by a responsible adult.
Our signature formula contains only the best ingredients, selected for maximum benefits to the skin.
What are the opening and closing times?
Each product is made with carefully chosen ingredients that focus on your skin's health and glow. Every ingredient is chosen for its effectiveness, helping you achieve the best results in your skincare routine.
Do I need to book in advance or can I arrive without a reservation?
We prioritize safety in every product we create, ensuring peace of mind for you and your loved ones. Each item undergoes thorough testing, so you can trust that you're using safe and reliable solutions every day.
Fragrance-free
Our products are fragrance-free, designed for those who prefer a gentle touch without added scents.
What happens if it rains on the day of my visit?
Even if it's just light rain, you can still enjoy the place. In case of a heavy storm, you can reschedule your visit free of charge.
Are there any surprise payments or hidden charges?
No, we don't have any hidden fees. Your admission ticket gives you access to all our facilities and activities. The only activity with an additional cost is the ATV tour.